top of page
  • Will there be other dogs in the park?
    The park is for the exclusive use of you and your dog(s) only, unless you choose to share the booking with a friend.
  • How do I Redeem my Loyalty Paw Prints?
    When you've earnt 100 Paw Prints, you can redeem these via your online account under the "My Rewards" section. When you want to redeem these Paw Prints, press the redeem now button, which will generate a unique coupon code. You can then use this coupon code at the checkout to book your session.
  • How big is the park?
    The field is around 2 acres, which is more than enough room for even the most active dog to burn off some energy.
  • How do I book a session?
    If you click on the 'book online' page of the website, this will guide you through how to book a session at the park. You select the booking most suitable to your needs. In order to be able to make a bookings you must first sign up and follow the steps to create an account. For any subsequent bookings you can login to your account then book. Your online account allows you to see and manage your bookings yourself.
  • Are banned breeds inc XL Bully's permitted?
    Any dog breeds on the Dangerous Dogs Act list can use our facilities, following these strict rules: 1. The dog is registered with the index of exempted dog (IED) and has a life certificate. 2. The dog has its own relevant public liability insurance. 3. The dog to handler ratio is 1:1, with one dog to one handler at all times. 4. The dog is Neutered – in line with Government Rules 5. The dog is Micro Chipped. 6. The dog is kept on a lead and muzzled until the gate is shut and locked when entering the park. 7. The dog is put back on a lead and muzzled before unlocking and opening the gate to leave the field. 8. Banned Breeds are not permitted as part of larger group bookings of mixed households or part of professional group bookings from multiple households. You can remove the lead and muzzle once inside the park If the household has more than 1 dog, they can come to the field together, but the banned breed dog must have its own handler and then another member of the same household needs to be present to supervise the other dogs. If there is more than 1 banned breed in the household they can come together but each dog must have its own handler. An official government description of an XL Bully breed definition can be found on the gov.uk website This is subject to review on a regular basis particularly in line with DEFRA's guidance or with updates from our insurers. If you have any further questions or queries, please email us at hello@poundonpastures.co.uk
  • How does it all work?
    1) You book a session online via our website, then arrive at the park at your booked time and date. When you arrive at the main road entrance press the button to open the automatic front gate. You can then drive down the drive towards the park. 2) You’ll first arrive in the main car park outside the park - please wait here in the allocated waiting area until your session begins and the field has been vacated by the previous park user. 3) When ready to use the park, open the secure release pen gate, drive into the pen and shut the gate securely behind you. When the gate is safely shut, only then should you let your dog out. 4) There is a keypad on the park access foot gate, here you type in your access code, which should have been text messaged through to you 1 hour before your booking time. You can then access the park to have a fun and safe session. 5) When driving out of the secure release pen at the end of your session, please close the gate behind you, even if there is another person waiting to use the park. On your approach, the main road gate should open automatically for you to exit - you'll just need to wait at the sign to allow the gate to open towards you.
  • I’m unable to open the lock with the access code provided?
    Please contact the park management immediately on 07723456734 to help us rectify this with you. You should have received a text message 1-hour before your booking with the gate access code. Please check your phone's text message junk/spam filters as it may have been filtered into this.
  • How do I book a session?
    If you click on the 'book online' page of the website, this will guide you through how to book a session at the park. You select the booking most suitable to your needs. In order to be able to make a bookings you must first sign up and follow the steps to create an account. For any subsequent bookings you can login to your account then book. Your online account allows you to see and manage your bookings yourself.
  • What is the park's policy on dog poo?
    One of the shared values of our park is respect and we ask you to adhere to this by always collecting your own dog’s poo. There are several poo bins on the site to dispose of their waste and a poo bag dispenser in the park. Given the size of the park, it’s possible that even the most vigilant owner might on a rare occasion miss their dog’s business. We therefore ask that if you see any poo, please pick it up for someone else and they will then do the same for you. We endeavour to check the field regularly, but it’s not possible to check the field between each session. If as a regular user you notice a persistent pattern of poo occurring, we would be grateful if you let us know so we can follow this up. In addition to this we also have some flags you can place if you would like to draw the park management's attention to an issue which can be found in the shelter.
  • How do I receive my gate access code?
    When you make a booking you will receive a confirmation email that confirms your booking with the time and date. Then 1 hour before your session starts, you will receive a text message with the gate access code for entering into the coded lock. On occasion, some smartphones may filter some texts so if you have not received it please check the 'spam' filter on your phone text settings. Please note that this code is regularly changed so you will need to check what the access code is on each visit.
  • What is a secure release pen and how does it work?
    The secure release pen is the ultimate in safety and security for walking and exercising your dog. It is a gated and securely fenced area in which you can let your dog out of the car in a safe and controlled environment before entering the park. This is significantly safer for dogs and stress free for users that have dogs with developing recall skills, knowing that they are safely contained from the word go.
  • What are your opening hours?
    We are open between 7am to 8pm, Monday-Sunday. However, these hours are subject to seasonal change and if needed we may have to close the park for management purposes.
  • How long are the sessions?
    Each of the sessions are 1 hour long. If you need longer in the park you are welcome to book two or more back to back sessions and enjoy the park for that bit longer.
  • If I don't attend my booking can I get a refund?
    Unfortunately we are not able to offer refunds in this circumstance.
  • How do the Loyalty Rewards work?
    As a thank you for visiting us, every time you place an order you earn 10 Paw Prints, which are added automatically to your online account. When you earn 100 Paw Prints you can swap these for a free session in your online account. This will generate a unique one use code you can use at the checkout when booking your next session. You can login to your online account at any time to see how many Paw Prints you've already earned. Paw prints expire after 1 year.
  • Whilst using the park, an issue occurs that is going to prevent me leaving the park on time, what should I do?
    Please contact the park management team on 07723456734 to inform them of the issue. We'll help you rectify the problem if possible and advise other field users about occurrences that may impact on their booking too.
  • I was late starting my session due to the previous park user vacating the field late, can I overun into the following session to make up for lost time?
    We ask all users of the park to follow our shared values which include fairness and respect. We hope this issue does not occur as all users of the have agreed though placing a booking to demonstrate these values, but unfortunately running over into the following session would be unfair on the next user and may cause a domino effect throughout the day. We thank you for your understanding about this.
  • I’m unable to open the lock with the access code provided?
    Please contact the park management immediately on 07723456734 to help us rectify this for you.
  • The previous park user is late leaving the park. What do i do?
    Should this occur please inform the park management but do not approach or confront the other user. We will attempt to rectify the situation by contacting or approaching the user ourselves. Unfortunately we cannot take responsibility for the behaviour of other field users or for events that might occur that stop your session from starting on time. Consequently, we can not issue refunds or reschedule other bookings slots for you in conjunction with another park users actions.
  • I've not had the code through, what do I do?
    Please contact the park management on 07723456734 urgently so we can assist you.
  • What should I do if I arrive early?
    We respect that you will be keen to start your session promptly, but please plan to arrive as close to the hour (your session start time) as possible. You should not arrive any earlier than 5 minutes before your session. If you do arrive early please use our dedicated park and waiting bay signposted in the main car park. Please stay in your car and do not disturb the other park user until they have vacated the secure release pen. This is for the smooth transition and changeover of you and the previous user.
  • I can’t attend my booking - can I send someone else along in my place?
    Yes, you are welcome to send someone else along on your behalf, but please ensure that they are aware of our field rules and values - as the person booking you are responsible for ensuring that they adhere to our Terms and Conditions so please make them aware.
  • I can’t attend my booking - can I reschedule?
    If you log in to your online account there you are able to manage your bookings online and can reschedule upto to 48 hours in advance.
  • What should I do if I arrive early?
    We respect that you will be keen to start your session promptly, but please plan to arrive as close to the hour (your session start time) as possible. You should not arrive any earlier than 5 minutes before your session. If you do arrive early please use our dedicated waiting bay signposted in the main car park. Please stay in your car and do not disturb the other park user until they have vacated the secure release pen.
  • Is there drinking water on site for my dog?
    Yes, there is water and a water bowl provided at the wash down area.
  • Can I wash my dog on site?
    Close to the field shelter is a hose which can be used for washing muddy paws. Please note that the water is not heated.
  • Do you have toilet facilities?
    There are no toilet facilities available on site.
  • What about bad weather? Does the Park still operate?
    The park is open in all weathers, be it rain or shine. We suggest that users of the park dress accordingly to the weather so you continue to enjoy the environment. There is a comfortable wooden stable shelter which provides shelter if needed. There may be occasions, such as if a Met Office weather warning is issued or the park conditions become hazardous that it becomes necessary to close the park at short notice for the safety of users. Should this be the case, we'll work with you to rearrange your booking.
  • Is there any shelter in the field?
    We have a lovely wooden shelter at the the top of the field by the release pen which allows you to shelter from the elements be it rain or shine.
  • Can a group of us come together?
    We would love you to come and enjoy the park with friends, provided that the maximum number of dogs at one time does not exceed your booking. The maximum number of dogs allowed at any one time is 6 and the maximum number of humans is 6. The secure release pen is only able to fit two cars inside, so would advise you not to bring more than two vehicles. Please remember that the park is not a recreational facility for humans .
  • Is the Park suitable for highly reactive dogs?
    The Park is situated on a working farm, this means that from time to time there may livestock on one side of the park –however, this livestock is generally kept a significant distance away from the sides of the fencing. The livestock is typically nonreactive to any dogs due to the distance involved. This can provide some dogs with a potential training opportunity through managed exposure to reduce their level of reactivity. At present there is some screening around part the secure release pen to provide some privacy, and to reduce reactivity between dogs in different sessions. If meeting another dog that is in a different session is likely to be challenging to your dog, we would recommend you time your visits to minimise potential exposures.
  • Do you have CCTV on site?
    Yes, we have a CCTV camera mounted within the secure release pen to ensure that all visitors to the park can stay safe.
  • I've lost a ball/toy over the fence, what do I do?
    Unfortunately, we have to operate an 'if it's lost it's lost' policy. We ask that you do not venture outside of the Park onto the surrounding farmland as it's not a safe environment. We do check perimeters ourselves on occasion and will put any found toys in a lost and found basket found inside the field shelter.
  • Is there a maximum number of dogs i can bring?
    The maximum number of dogs allowed depends on your type of booking. Bookings are for between 1-3 dogs and 4-6 dogs. The maximum number of dogs allowed at any one time is 6. It is not possible for you to swap between different dogs during your booking and dogs should not be left in the car.
  • Can I bring my children to the park?
    Poundon Pastures is designed for your four legged children rather than your two legged ones! The nature of the park has not been designed to be child safe, however children can attend the park, providing that they are fully supervised at all times by the user. By bringing your children you agree that they are present at your own risk and that any of the park features e.g. The obstacles, features and fencing should not be climbed or used by children at anytime. You are welcome to visit the park with a friend but please note that the maximum number of people allowed on site at any one time is 8 with a maximum of 6 dogs.
  • I have a very small dog or puppy - is the park secure for them to use?
    We want your dog to be as safe as possible, so we have dug the fence netting into the ground to prevent any canine escape artists from digging out! The fencing used is designed to be highly secure standing 2m tall, with small holes of 10cm high x 5 cm wide. If, however, you are concerned that your dog/puppy is small enough to escape through these holes, then it will of course be safer to not bring them. We advise that your dog should remain supervised at all times.
  • I am a professional dog walker or dog trainer, am I able to use the field?
    Absolutely, we ask that you contact us directly via the book online page, then selecting the professional group booking option. We will then endeavour to work with you to find a time and date that works best to suit your schedule and the services you offer. We do ask that all professionals using the field have their own public liability insurance.
  • Are there any livestock nearby?
    Sited in the middle of the Oxfordshire/Buckinghamshire countryside and on the edge of a working farm, it is only natural to expect the presence of livestock nearby from time to time on one side of the park –however, this livestock is generally kept a significant distance away from the sides of the fencing. The livestock is typically nonreactive to any dogs due to the distance involved. This can provide some dogs with a potential training opportunity through managed exposure to reduce their level of reactivity.
  • Is the site wheelchair or buggy/pram accessible?
    The nature of the park is that it comprises mainly grassland with some areas of hardstanding and stone chippings next to the field shelter. The entranceway way is step free and there is ample parking and manoeuvring space for adapted vehicles. The car park surface is made of loose stone chippings which can be challenging to for some to manoeuvre on. With suitable prior notice the park management may be able to give direct access to the grass area to aid with wheelchair accessibility. Being an outside facility, the weather can have a large impact on the accessibility of the site, which is outside of our control. We advise that you bring equipment that is suitable for these conditions and is capable of being able to safely manoeuvre on grass that may also be muddy.
bottom of page